sn777 Privacy Policy
Your personal information is completely secure with us. This policy describes in detail how we collect and use your data.
Privacy Policy
01 Introduction and Scope
sn777 is a trusted online casino and sports betting platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") describes how sn777 collects, uses, stores, and discloses personal information through our website (https://sn777.lat) and related services ("Platform").
By using this Platform, you agree to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our Platform.
This Policy applies to all registered and unregistered users of sn777 — including those who visit our website, create an account, make deposits, make withdrawals, or use any of our services.
02 What Information We Collect
sn777 collects user information in various ways. The types of information collected are described in detail below:
2.1 Registration and Account Information
- Full name (in Bengali or English)
- Date of birth (for age verification — to confirm 21+)
- Email address
- Mobile number
- Password (stored in encrypted form)
- Preferred language and currency (Taka/BDT)
2.2 Identity Verification (KYC) Information
- National ID (NID) or passport copy
- Proof of address (utility bill or bank statement)
- Selfie or photo ID verification image
2.3 Financial Information
- Payment method details (bKash, Nagad, Rocket account numbers)
- Transaction history — records of deposits and withdrawals
- Betting history and wallet balance
2.4 Technical Information
- IP address and device identity (Device ID)
- Browser and operating system information
- Cookies and session data
- Login times and usage patterns
- Referral source and click data
03 Purpose of Data Collection
The information sn777 collects is used only for the following legitimate purposes:
- Account management: To create, verify, and keep users' accounts secure.
- Service delivery: To process betting, gaming, deposits, and withdrawals.
- Age verification: To ensure access is limited to those aged 21 and above.
- Fraud prevention: To detect and stop illegal transactions and fraudulent activity.
- Financial security: To comply with anti-money laundering (AML) policies.
- Customer support: To provide assistance via 24/7 live chat.
- Promotional communications: To inform you about bonuses and offers (subject to your consent).
- Platform improvement: To enhance user experience and service quality.
- Legal compliance: To comply with applicable laws and regulations.
Beyond these purposes, sn777 does not sell or rent your information to any third party.
04 Cookies and Tracking Technologies
The sn777 platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.
4.1 Types of Cookies
- Essential cookies: Required for the platform's basic functionality (such as maintaining login sessions).
- Functional cookies: To remember your preferences and language selection.
- Analytical cookies: To analyze user behavior and improve the platform.
- Security cookies: To prevent fraud and unauthorized access.
4.2 Cookie Controls
You can disable cookies through your browser settings. Please note that disabling essential cookies may prevent you from using some important features of the platform.
05 Data Disclosure and Third Parties
sn777 may disclose your information to specific third parties in limited circumstances:
5.1 Service Providers
We work with trusted partners for payment processing, identity verification, and technical services. These partners are bound by strict confidentiality agreements with us and may only use the information for specified purposes.
5.2 Legal Obligations
sn777 may be required to provide information to authorities in response to court orders, government directives, or legal investigations. In such cases, we will provide only the minimum information necessary.
5.3 Fraud Prevention
In cases of serious fraud or criminal activity, relevant authorities may be notified.
Important: sn777 never sells your information commercially to third parties.
06 Data Security Measures
To keep your personal information secure, sn777 uses industry-standard technical and organizational measures:
- SSL encryption: All data transmission on our platform is protected by SSL/TLS encryption.
- Data encryption: Sensitive information such as passwords and payment details is stored using strong encryption algorithms.
- Access control: Only authorized staff can access user information, and every access is recorded.
- Regular security audits: Our systems undergo regular security testing.
- Two-factor authentication (2FA): Two-factor authentication is available to enhance account security.
- Firewall and intrusion detection: Advanced security measures are active at the server level.
While we are committed to ensuring the highest level of security, no platform can guarantee complete security for data transmitted over the internet. We therefore advise users to remain vigilant as well.
07 Data Retention Period
How long sn777 retains user information depends on the type of information and its purpose:
7.1 Active Accounts
Necessary information will be retained for the entire duration your account remains active.
7.2 Closed Accounts
Even after an account is closed, financial transaction records and KYC information may be retained for a specified period as required by law.
7.3 Inactive Accounts
For accounts that have been inactive for a long period, data may be reviewed and unnecessary information deleted. You will be notified by email in advance.
At the end of the retention period, personal information is securely deleted or anonymized.
08 User Rights
As a user of sn777, you have the following rights over your own information:
- Right of access: You have the right to know what information we hold about you.
- Right to rectification: You can request correction of any inaccuracies in your information.
- Right to erasure: In certain circumstances you can request deletion of your personal information, though where legal obligations exist, it may not be possible to delete all information.
- Right to restrict processing: In certain circumstances you can request that restrictions be placed on the processing of your information.
- Opt out of promotional communications: You can request to stop receiving marketing emails or messages at any time.
- Data portability: You can request your information in a portable format.
To exercise any of the above rights, please contact our support team.
Live chat: 24/7 support available in Bengali
09 Protection of Children and Minors
The sn777 platform is for users aged 21 and above only. We do not knowingly collect information from any minor.
Age is verified during the registration process, and additional KYC verification is carried out in suspicious cases. If information reaches us that a minor is using our platform, their account will be suspended immediately and the collected information will be deleted.
If you believe a minor is using our platform, please notify us immediately.
10 Third-Party Links and Services
Our platform may sometimes reference third-party services, such as payment gateways (bKash, Nagad, Rocket). These services have their own privacy policies and are entirely independent. It is recommended that you read their privacy policies before using their services.
sn777 is not responsible for the privacy practices of third-party services.
11 International Data Transfers
To operate our platform, your information may sometimes be processed or stored on servers located outside Bangladesh. In such cases, we ensure that:
- Transferred data will be subject to an equivalent level of protection.
- All third-party partners must comply with our privacy standards.
- Data encryption and secure transfer protocols are used.
12 Policy Changes
sn777 may update this Privacy Policy from time to time. When significant changes are made:
- A notice will be prominently displayed on the website.
- Registered users will be notified by email.
- The "Last updated" date at the top of the policy will be changed.
Continued use of the platform after changes have been made will be taken to mean that you have accepted the updated policy. We therefore recommend reviewing this page regularly.
13 Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please do not hesitate to contact us. Our privacy team will treat your matter seriously and will try to resolve it as quickly as possible.
Email: [email protected]
Live chat: 24/7 support (in Bengali)
Response time: Emails are generally answered within 24 business hours
For more information, see our Terms and Conditions, Responsible Gaming, and FAQ pages.